Negotiation skills training - Karrass

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The KARRASS Seminar takes the theory of negotiating and through the use of examples, case studies, and class interaction makes it real, understandable, and easy to use in work and in life. The clients I deal with at Land O' Lakes are working with us as partners. So while the original negotiations are set and firm, frequently I have to negotiate new elements of the relationship and ways to better communicate with my partners. The seminar helps me not only appreciate this need but also how to handle it.

Barbara Riordan,
Marketing Manager,
LAND O' LAKES

   

Registration

How do I register?
How can I cancel?
How do I change location or date?
What is the last date to change my mind?

Finances

How much does the seminar cost?
When do I have to pay for the seminar?
What forms of payment do you accept?
How do I qualify for a discount?
Can someone else from my company attend in my place?

Seminar specifics

Who will lead my seminar?
When does the seminar start?
How many people attend an average seminar?
Can you send me a CEU certificate?

Accommodations

What is the address and phone number of the hotel?
Is the hotel fee included in the price of the seminar?
Will KARRASS make my hotel reservations?

Preparation

Are meals served?
May I record the seminar?
Can you send me the materials now so I can study before the seminar?
What do I wear to the seminar?
What do I need to bring to the seminar?
What should I expect at the seminar?

General KARRASS Information

How do I find the KARRASS programme that’s right for me?
What makes KARRASS better?
What is the background of Dr. Karrass?
How did KARRASS get started?

Registration

How do I register?

• You can register on this website at the Registration Centre
• You can ring our Registration Department at: +44(0) 1202 853210
• You can fill out the coupon in our brochure and mail it to: KARRASS Worldwide Ltd.,
  Discovery Court, 551-553 Wallisdown Road, Poole, Dorset BH12 5AG UK
• You can fax your information to: +44(0) 1202 853212.

Please be sure we have the full name(s) of the person(s) who will attend. Please give us your company name, mailing address, telephone number, fax number, e-mail address, and the registration code, which is inside a small rectangular box at the top of the coupon page of the brochure. We would also like to know how you will be paying for the seminar. As soon as we receive your information, we will register you in our database and you will receive an e-mail (or faxed confirmation/invoice) from us within 24 hours.

How can I cancel?

If you are registered but can't attend, KARRASS must be notified at least seven days before the seminar. Failure to notify will result in the forfeit of any obligation by KARRASS. You may cancel your registration and receive a full refund (less registration fee of £45GBP), or transfer to another scheduled seminar within 12 months. Substitutions may be sent in your place without prior notification. Please make your own hotel reservation. A limited number of rooms have been set aside. Please mention that you are with the KARRASS group for special attention. Due to the exclusive confidential copyrighted material of Effective Negotiating®, no tape recording will be permitted under any circumstances.

How do I change location or date?

Please ring +44(0) 1202 853210 at least 2 weeks prior to your seminar date to transfer your seminar location to another location or date, or email us at info@karrass.co.uk.

What is the last date to change my mind?

You can change your mind up to the last business day prior to the seminar and transfer to another seminar. You must take the seminar within one year of your initial registration. You are not eligible for a refund unless each cancellation or transfer is made at least seven (7) days prior to the seminar.

Finances

How much does the seminar cost?

Please see our Seminar Pricing page for prices in other parts of the world.

When do I have to pay for the seminar?

Payment is due at the time of your web site registration. Most credit cards are accepted. Special arrangements are established for corporate accounts. Call +44(0) 1202 853210 for details.

What forms of payment do you accept?

KARRASS accepts: Visa, MasterCard and American Express. Call +44(0) 1202 853210 for special handling of bank transfers, and purchase orders (purchase orders must be paid two weeks prior to the first day of the seminar).

How do I qualify for a discount?

If your Company's name is found in the Corporate Discounts section, or if you are a subsidiary of one of those companies, then you are entitled to a discount. Please call +44(0) 1202 853210 for details..

Can someone else from my company attend in my place?

Yes, we can substitute anyone else in your company for you. Please call +44(0) 1202 853210 with the substitution information 2 weeks prior to seminar date if possible.

Seminar specifics

Who will lead my seminar?

Because of the number of seminars offered each month worldwide, it is impossible for us to guarantee which facilitator will be leading a given seminar. However, all KARRASS course leaders are carefully selected for their expertise and skill, and are specially trained for their seminar roles -- leading, teaching, discussing, motivating and making it all as enjoyable as it is educational.

When does the seminar start?

Check-in time on the first day is 8:15 a.m. The session ends at 5:30 p.m. The second day will begin at 8:15 a.m. and conclude at 4:30 p.m.

How many people attend an average seminar?

The number of participants depends on the size of the city and the time of year. The seminar size is usually limited from 15 to about 60 people.

Can you send me a CEU certificate?

Many organizations such as your association or government licensing boards, grant continuing education credit for attending the KARRASS courses. Please contact your own organization to learn what s required.

Accommodations

What is the address and phone number of the hotel?

If registered, your confirmation/invoice email will list the hotel name, address and phone number. If for some reason the location is changed, you will be notified by email or fax. For this reason it is imperative that you keep your email address current with KARRASS. Please ring the hotel for directions. If you are connected to the Internet, you may want to go to multimap.com, mapquest.com, mapblast.com, or yahoo.com and print a map.

Is the hotel fee included in the price of the seminar?

No, the hotel fee is not included in the price of the Seminar. When possible, we try to arrange special corporate rates for KARRASS attendees.

Will KARRASS make my hotel reservations?

We do not make arrangements for private accommodations.

Preparation

Are meals served?

Catered lunches, as well as coffee breaks in the morning and in the afternoon, will be served on both days of the seminar. Ring our reservation line +44(0) 1202 853210 if you have special dietary needs. We will do our best to accommodate you.

May I record the seminar?

Due to the exclusive copyrighted nature of the material no recording is permitted at the seminars.

Can you send me the materials now so I can study before the seminar?

Dr. Karrass would like everyone to start on the same level so materials are only provided at the seminar. You will use the workbook during the seminar. The other materials, including the CD's and two hardbound books as well as the KARRASS Compass, are reference materials for your use after the seminar.

What do I wear to the seminar?

The dress is business casual.

What do I need to bring to the seminar?

Just a pen or pencil for note taking. All other materials are provided.

What should I expect at the seminar?

Expect an intensive, information-packed presentation with immediately helpful exercises and tips in an exciting classroom setting.

General KARRASS Information

How do I find the KARRASS programme that’s right for me?

KARRASS seminars are presented regularly in over 20 cities in Europe, Asia and Australia as well as over 65 North American cities, including Canada and Mexico.

The following is a list of training options that will help you get the most value from this world famous negotiating workshop:

KARRASS Effective Negotiating® Seminar is packed with strategies, techniques, tactics, tips, and skills practiced and tested over the past three decades. The programme is designed to be practical, hard-hitting and to pay off – literally. KARRASS course leaders are carefully selected for their experience and skill; and specially trained for leading, teaching, discussing, motivating, and making each seminar as enjoyable as it is educational. It is the most useful, and therefore, the most widely used negotiating workshop in the U.S. Over a quarter of a million executives have already attended and it is currently being run in over half of the Fortune 500 companies, including GM, DuPont, Bechtel, TI, Roadway, GE, IBM, Express, Xerox, ITT, Mobil, and the U.S. Department of Defense. Each has already trained thousands of their salespeople, purchasing agents, contract personnel, and managers.

KARRASS Effective Negotiating® II - The Follow-On Programme builds on the material learned in the Effective Negotiating® seminar. Through the Effective Negotiating® II programme, you will learn how to make more creative deals that bring greater value to all parties. You will discover the major stages that every negotiation moves through, learn how to prepare and strategise for each stage, be prepared to deal with the other party’s pressure tactics, understand how to maintain the initiative at the stage where many negotiations break down, and learn how and when to move into a Win-Win mode of negotiation. KARRASS Effective Negotiating® is a prerequisite for this course.

KARRASS Effective Sales Negotiating is a negotiating workshop designed especially for sales and marketing personnel to help them make more successful agreements–and achieve greater customer satisfaction in the process. This seminar is presented on an “In-Company” basis only.

KARRASS China Insight Workshop China - the land of opportunity - but only for those who know how to walk through the maze. If you are doing business in China or planning to do so, be better prepared for your next negotiation.

KARRASS Reserved Seat Plan gives you the flexibility your company needs to plan ahead. You can schedule your Effective Negotiating® skill-building on an annual pre-paid basis to best meet the training needs of your company. The Reserved Block Seat Plan affords you a full twelve months to decide where and when to send your staff, and allows your personnel to train near their home base, cutting down on expensive business travel and hotels. We’ll help you administer your Block by providing updates indicating who has attended and in which city they attended.

KARRASS In-Company Programmes can be presented to your entire company or to specific departments, such as sales, purchasing, finance, manufacturing, operations, or management. KARRASS consultants conduct interviews with your key personnel, and then customise the programme to address your specific needs. This focus helps attendees zero in on the issues confronting them. The techniques learned promote problem solving and team building. Practical and profitable tactics, techniques and skills are taught in a hard-hitting, fast-paced presentation that makes it fun to learn. You determine who will attend, and where the workshop will take place. You may schedule it any time during the year, during the week, or on weekends.

KARRASS Train-the-Trainer option is an effective, efficient way to train the most people at the least cost, and has allowed leading organisations in every industry to make the Effective Negotiating® programme an ongoing part of their training through a licensing arrangement with KARRASS. The KARRASS consulting staff works closely with your company to adapt the workshop to fit specific needs, and then trains your personnel to present the workshop.

The KARRASS Speakers Bureau provides speeches and short workshops designed to enhance your business and personal lives in a way that is useful, entertaining, and informative.

A KARRASS expert can help direct you to the seminar that will deliver the results you need specifically for your company or your situation.

What makes KARRASS better?

The most successful negotiation seminar in the United States was created and designed by Dr. Chester Karrass. No other negotiator in the country has a comparable background. Dr. Karrass has combined extensive research, advanced academic credentials in negotiation techniques, and over 35 years' experience in seminar delivery.

What is the background of Dr. Karrass?

After earning an Engineering degree from the University of Colorado and a Masters in Business from Columbia University, Dr. Karrass became a negotiator for the Hughes organisation. There he won the first Howard Hughes Doctoral Fellowship Award, and spent three years conducting advanced research and experimentation in negotiation techniques before earning his Doctorate from the University of Southern California. He then returned to Hughes as a negotiation consultant.

In 1968, Dr. Karrass used his research and experience in his pioneering Effective Negotiating® seminar, which was designed to assist other business people in mastering the strategies, tactics and psychological insights of negotiating.

How did KARRASS get started?

Dr. Karrass began holding his pioneering seminars at a time when most business executives and professionals did not realize how negotiation was a part of their business and personal lives. More than 800,000 professionals, including salespeople, buyers, corporate leaders, managers, engineers, financial officers, C.E.O.s and international business people around the world have attended Dr. Karrass' Effective Negotiating® seminar. Many of the participants have attended the Effective Negotiating® seminar in-company at their companies, and more than half of the Fortune 500 corporations currently licence the KARRASS programme. Dr. Karrass is the author of four books on negotiation, including ‘The Negotiating Game’, ‘Give and Take’ and ‘In Business as in Life – You Don't Get What You Deserve You Get What You Negotiate’. They are all best sellers in their field.