Negotiation skills training - Karrass

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I thought the seminar was very useful. I've been using some techniques in my daily negotiations ever since. In fact, I thought the information was so valuable that I want to bring the KARRASS seminar In-House for our world-wide conference.

John Copley,
Manager,
Commodity Purchases,
CORNING

   

KARRASS Effective Negotiating® Tip

What Level Of Authority Do You Want?
by Dr. Chester L. Karrass

Most negotiators ignore the fact that having limits on their authority can make their jobs easier – it’s a source of negotiating power.

A negotiator with limits becomes harder to deal with. They can say “no” gracefully – someone else is saying it. That someone else can be a procedure, a policy, a budget, an engineering standard, or maybe a regulation that can’t be budged.

Often one person’s limits can become the other person’s problem. If you and I are negotiating and I have limits to my authority, it is up to you to figure out a way around them. You are forced into a choice: either accept the deal at my limits or make a lot of work for yourself, and maybe get no deal at all.

If you challenge my lack of authority by taking the problem to a higher authority, other apprehensions set in. Now you must take on my boss, or their boss, or the legal department, or the engineering staff – all of whom represent new relationships and a greater degree of preparation on your part. Also, if you do go to higher levels, there is always a chance the party you are negotiating with will get angry.

There is greater strength in not having authority than in having it. A person going into a negotiation would do well to ask, “What limits do I want imposed on my authority?” Well chosen limits can make a big difference in the outcome of your negotiation. in any form without expressed written permission of KARRASS LTD. is prohibited. e-mail: mail@karrass.com

Remember, for as few as 12 people, KARRASS can present a private seminar at your facilities.

Tell your associates about the KARRASS Seminars which are held around the U.S. and in Mexico, Canada, Europe and Asia. KARRASS presents more than 800 public and private seminars every year. Our Corporate Program provides discounts when multiple people attend.

For more information, contact:

US Sales at 323-866-3800 or KARRASS Worldwide Sales in the UK at 44 1202 853210

© 2005 KARRASS LTD. All rights reserved. Reproduction in any form without expressed written permission of KARRASS LTD. is prohibited. e-mail: mail@karrass.com
   

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