Negotiation skills training - Karrass

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I thought the seminar was very useful. I've been using some techniques in my daily negotiations ever since. In fact, I thought the information was so valuable that I want to bring the KARRASS seminar In-House for our world-wide conference.

John Copley,
Manager,
Commodity Purchases,
CORNING

   

KARRASS Effective Negotiating® Tip

Skepticism Pays
by Dr. Chester L. Karrass

A good negotiator must be skeptical. Not because the other party may be trying to be deliberately unethical or dishonest, although that may happen on rare occasions, but because when you take a skeptical approach it gives you the opportunity to avoid misunderstandings. You often discover items or issues left out of the negotiation which may come back later and cause major problems between you and the other party. Being skeptical will also help you avoid making wrong assumptions and give you more opportunity to find out what the other party really needs. This allows you to reach better, longer-lasting agreements.

The approach to evaluating what you are told by the other party can be summed up in four principles:

• Never take anything for granted.

• Check everything – and don’t forget to validate all your assumptions.

• Put everything into its proper context – size, time, importance, today, past, future, etc.

• Draw a sharp line of demarcation between facts and the interpretation of facts – validate your interpretations.

As you conduct your negotiation use these principles. You will be better prepared to create a better agreement.

Remember, for as few as 12 people, KARRASS can present a private seminar at your facilities.

Tell your associates about the KARRASS Seminars which are held around the U.S. and in Mexico, Canada, Europe and Asia. KARRASS presents more than 800 public and private seminars every year. Our Corporate Program provides discounts when multiple people attend.

For more information, contact:

US Sales at 323-866-3800 or KARRASS Worldwide Sales in the UK at 44 1202 853210

© 2005 KARRASS LTD. All rights reserved. Reproduction in any form without expressed written permission of KARRASS LTD. is prohibited. e-mail: mail@karrass.com
   

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