“I thought the seminar was very useful. I've been using some techniques in my daily negotiations ever since. In fact, I thought the information was so valuable that I want to bring the KARRASS seminar In-House for our world-wide conference.”

John Copley,
Manager,
Commodity Purchases,
CORNING

KARRASS Effective Negotiating® Tip

Seller's Viewpoint of The Bogey
by Dr. Chester L. Karrass

Last month I illustrated how a buyer, or someone negotiating for resources, might utilize a Bogey. This month, I explore how a salesperson, or someone selling an idea or concept, can create their own Bogey—or respond to a Bogey used by a skilled buyer.

I hope you remember the discussions we had during our seminar about the “Bogey.” I created this negotiating term after conducting my initial research into negotiating. I use this label to describe a simple technique that really works. All you have to do is try it a few times to prove this to yourself.

In the hands of a skilled buyer or a skilled seller, a Bogey can benefit both parties and can truly lead to a both-win negotiation.

The essence of a buyer’s Bogey is “I love what your idea – or what you have to sell – but I only have so much money to spend – time available – resources available, etc. Please help me.”

The seller’s Bogey should be “I’d love to make this sale to you, but cannot unless we solve a few simple problems first.”

• The minimum order is $10,000.

• For us to finish the order processing system in 3 months, we need full access to your technical staff.

• This system must be sold with the two-year service agreement.

• That price is only available by using our six month delivery program.

• We can meet your requirement, at your price, if you give us 100 percent of the project.

• This is our most common configuration. If you can change your specifications to fit it, you’ll get the best performance.

• We can do it, but you will have to change the design like this to fit our production line.

• This project requires an advance payment of $10,000.

• We can make it to your specifications, but I have to charge you an additional $5,000 for new tools.

• Our standard fabric is grey—other colors require special production runs at a higher price, longer delivery cycles, and a larger minimum order. Do you need it in blue?

For the seller, Bogeys can help close a sale, increase an order, offer a better product, or zero in on the buyer’s real budget or concerns.

What should a seller think and do when a buyer throws a Bogey out on the table?

• Test the Bogey. Most budgets are flexible. Projects can be modified.

• Have alternate designs, delivery, and price packages available before you come to the negotiation.

• If you are not prepared for the Bogey, ask for time to study the problem.

• Change the time shape of money. Not enough money now? They may have it later, they may prefer to stretch out the payments, or pay in the future. If there are no funds in the training budget—what about the consulting budget, or the general operating budget, or earmarking funds in next year’s budget?

A salesperson who is prepared to handle a Bogey can turn it into an opportunity. You can provide the buyer with a product/service that meets their needs and provides a greater profit for the seller than before the Bogey. The path to better results for sellers lies in asking—before negotiations begin, “What will I do if the buyer throws a Bogey at me?” If the Bogey is handled right, you will close the sale while the competition is still floundering around.

Remember, for as few as 12 people, KARRASS can present a private seminar at your facilities.

Tell your associates about the KARRASS Seminars which are held around the U.S. and in Mexico, Canada, Europe and Asia. KARRASS presents more than 800 public and private seminars every year. Our Corporate Program provides discounts when multiple people attend.

For more information, contact:

US Sales at 323-866-3800 or KARRASS Worldwide Sales in the UK at 44 1202 853210

© 2005 KARRASS LTD. All rights reserved. Reproduction in any form without expressed written permission of KARRASS LTD. is prohibited. e-mail: mail@karrass.com
   

>>> VIEW KARRASS SEMINARS<<<